Data Deletion Request

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your data, and to data portability and withdrawal of consent. These rights apply to all Quiz Please Limited apps and related services.

How to Submit a Request

To permanently delete your personal data and game progress, email mobile+support@quizplease.com with the subject “Data Deletion Request – [your nickname]”. Please include the following information for verification:

  • One or more identifiers: GAID/AAID, Player ID/Nickname, or Google Play order number/purchase token.
  • Your country of residence.
  • The following confirmation: “Please delete my personal data and game progress. I understand this is irreversible.”

Deletion removes your profile/identifiers (if any), game progress, virtual currency, and items. Purchases are not refunded through this process.

Process and Timeline

We will acknowledge your request within 7 days and usually complete the process within 30 days; we may request additional information to verify your identity. We may retain only what the law requires (e.g., tax/audit purchase records, limited security logs) and anonymized, non-identifiable analytics.

Progress Reset

If you only want to reset progress (without deleting all data), write to mobile+support@quizplease.com and we’ll help if the reset option is available for your app.

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